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Frequently Asked Questions

What is the Jianzhan Iron-Crystal Coffee Cup made of, and how is it made?

Iron-crystal glaze coffee cup with saucer, 250ml large capacity, with original saucer. Capacity 250ml, diameter 13.5cm. Jianzhan iron-crystal glaze, handmade in China — every piece is one of a kind.

How should I care for it?

Open with simmering water, rinse, pat dry. Avoid detergent and dishwasher. Jianzhan develops a "seven-color glow" even with coffee.

How is it shipped, and can I return it?

We ship worldwide from China: 5 USD flat per order, free on orders over 29 USD. Delivery takes about 7-15 business days to the US, 10-20 to Europe and 5-12 to Asia, excluding customs; a tracking number is emailed after dispatch. Returns or exchanges can be requested within 7 days of delivery, with refunds issued to the original payment method in 3-5 business days. See the Shipping Info page for details.